Case Study: Nokia & VOX
Overview
In November 2011, Proxama worked with Nokia to launch an NFC marketing campaign in VOX cinema foyers across Dubai, which was managed by our TapPoint® platform.
The campaign targeted cinema-goers who owned the Nokia N9 handset. They were invited to tap an NFC-embedded smart poster with their handset to download vouchers for offers, including free cinema tickets and popcorn.
Solution
The N9 handsets were preloaded with Proxama’s TagCenter® app and cinema goers were asked to tap smart posters to collect their movie vouchers. When ready, consumers could instantly redeem their vouchers at the till by tapping a poster; this instantly recalled the voucher on their phone which could be presented in exchange for a free movie ticket.
Although multiple offers could be collected over the campaign period, Proxama’s TapPoint® voucher logic restricted vouchers to one per day and for consumers with Nokia N9 phones only.
In addition to movie tickets and free popcorn vouchers there was also a social media element to the campaign. Consumers were invited to tweet about their experience as well as ‘Like’ Nokia on Facebook by tapping their NFC devices on a poster.
Outcome
The campaign ran in multiple cinemas across Dubai for a three month period and was deemed a great success, winning the Best Marketing Campaign using Contactless/NFC Technology at the Contactless Intelligence Awards 2012. Highlights included:
- 5364 transactions over two months
- Averaged to 88 transactions per day per location
- 55% of customers who tapped to collect a cinema voucher redeemed the offer
- 62% of customers who tapped to collect a popcorn voucher redeemed the offer
- High propensity for repeat consumer interactions: campaign was interacted with on average 10 times